Mumbles Cafes (“we”, “our”, “us”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website (mumblescafes.com) or interact with our cafe.
1. What Information We Collect
We may collect the following types of information:
Name and contact details – when you fill out our contact form, sign up for updates, or make a booking.
Email address – when you subscribe to our newsletter or send us a message.
Order history – if you purchase coffee or merchandise online (we do not store payment details directly).
Website usage data – such as IP address, browser type, pages visited (via cookies, see section 5).
2. How We Use Your Information
We use your information to:
Respond to your enquiries (via contact form or email).
Process orders and deliver products (if you buy from our online shop).
Send occasional updates about new coffees, events, or offers – only if you opt in.
Improve our website and cafe experience.
Comply with legal obligations.
We will never sell your personal data to third parties.
3. Sharing Your Information
We may share your data only with trusted service providers who help us run our business, such as:
Email newsletter platform (e.g., Mailchimp)
Payment processors (Stripe, PayPal – they handle your payment details securely)
Website hosting and analytics (e.g., Google Analytics)
These third parties are required to keep your data secure and use it only for the services we request.
4. Data Security
We take reasonable steps to protect your information:
Our website uses SSL encryption (HTTPS).
Access to personal data is limited to staff who need it to serve you.
We do not store credit card details on our servers.
However, no method of transmission over the internet is 100% secure.
5. Cookies
Our website uses cookies to:
Remember your preferences (e.g., dark/light mode)
Analyse traffic and improve performance
You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Correct any inaccurate information.
Request deletion of your data (subject to legal exceptions).
Opt out of marketing emails at any time (click “unsubscribe” in our emails).
To exercise these rights, email us at: contact@mumblescafes.com
7. Third-Party Links
Our website may contain links to other sites (Google Maps, Instagram, etc.). We are not responsible for their privacy practices. Please read their policies.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a new effective date.
10. Contact Us
If you have any questions about this privacy policy, please contact:
📩 Email: contact@mumblescafes.com